What Gig Workers Want

Consumer research shows they want flexibility in how and how fast they get paid

Consumer research shows they want flexibility in how and how fast they get paid Gig workers are used to autonomy and flexibility in when, how and where they work. It’s no surprise they crave that same leeway in how and how fast they get paid.

Expectations & Experiences: Channels and New Entrants, the most recent consumer trends survey from Fiserv, found 70 percent of all those with a gig job or side hustle prefer electronic payments for their work, including directly to a bank account, debit or credit cards, or through a mobile payment provider. Among millennials with a gig job, 80 percent prefer to be paid electronically.

Even so, 31 percent of gig workers have been paid with a paper check. Just 13 percent wanted it that way.

“As the gig economy grows, so will the importance of providing flexible payment solutions,” said Shirra Frost, director of product marketing for electronic payments, Fiserv. “Companies need to pay people the way they want to be paid.”

Growing Expectations of the Gig Economy

The gig economy is based on people working freelance, tempora