A Message From Our CEO

The nature of work in the 21st century is rapidly evolving. Underlying the modern workforce is a continuing unbroken thread: people gain connection, purpose and dignity from their jobs.

Our purpose is to enable the world’s leading on-demand economy platforms to deliver financial security and peace of mind to their often under-banked workforces. Conceptualized in 2015 in the backseat of countless Uber rides by listening to and engaging with Uber drivers, we created a fintech solution to achieve this vision: by providing instant payouts; digital banking; and loyalty rewards for Gig Workers globally.

We are grateful to be supporting the new Gig Economy in a meaningful way, particularly as the sector continues to experience rapid growth, providing valued and in-demand work to thousands around the world.

The global COVID-19 pandemic created a surge in on-demand products and services, demonstrating the essential nature of the Gig Economy. Consumers stayed home and turned to online services to meet their essential needs like food, grocery, and pharmaceutical delivery; transportation; errands; and more. The entire payments industry has also witnessed a significant shift in the last year to mass adoption of digital banking, payments and financial services. These trends are wind at our back, as we expand our services to other independent workers.

We are proud of our efforts to support Gig Workers and the Gig Economy, and we are excited about what lies ahead. A number of societal, economic and technological trends today are driving economic expansion and will continue to spur development into the future. We are confident that the simplicity of our platform integration will enable us to move into other existing industries and allow our solution to be adapted to new segments as they grow.

Taking our company public brings additional responsibilities that we welcome. Transparency and candour have long been core values in our communications with customers, employees, partners and investors. Our goal is, first and foremost, tobuild, create, and grow outstanding digital financial products and services. We believe that our core principles will allow us to build long-term value for all of our constituencies by guiding our actions and decisions as follows:

  • We will focus on providing outstanding financial products and services for our partners and users;
  • We will adjust quickly and learn when we don’t get it right;
  • We will prioritize the long-term health of the business over the day-to-day reactions of the markets; and
  • We will thoughtfully and pragmatically balance growth and profitability.

All of these guiding principles will help our stakeholders to benefit from our successes.

We want to thank all our employees, users, partners and investors for their continued support and shared vision of empowering the new workforce. We look forward to sharing with you the next phase of our company’s growth.

Marco Margiotta, CEO